Citizen Charter
Citizen Charter is an official document that specifies the services provided by the Panchayat to the public, the time frame for delivering those services, the responsible officials, and the rights of citizens.
The main objectives of this document are:
- To ensure timely delivery of public services
- To promote a transparent and accountable administrative system
- To provide citizens with clear information about available services
- To strengthen the grievance redressal mechanism
- To improve public participation and the quality of services